Yes. Apex provides written repair reports with photo documentation of pre-repair conditions, repair methods performed, and post-repair verification — suitable for insurance claim support, manufacturer warranty documentation, and property due diligence records. If you suspect the damage is warranty-eligible or storm-related (hail, wind), Apex can coordinate manufacturer warranty inspection and assist with insurance adjuster documentation.
First, protect your assets — move inventory and equipment away from the drip area, place catch containers, and cover sensitive equipment with tarps. Document the leak location with photos. Then call Apex immediately — our emergency team will deploy temporary weatherproofing to stop water entry while the permanent repair scope is planned. Do not wait for the rain to stop — water that enters the insulation continues migrating and expanding the wet area even after the rain ends.
Repair is right when the membrane is under 15–20 years old, infrared scanning shows less than 10–15% wet insulation, and leaks are localized to specific failure points. Replacement is the better investment when the membrane is at end of life, wet insulation exceeds 25%, leaks recur after repairs, or projected 5-year repair costs exceed 25–30% of replacement cost. Apex provides an honest infrared-based assessment — we don't recommend replacement when repair is the right answer, and won't keep patching a roof that should be replaced.
Yes. Apex repairs all major commercial roofing systems — TPO, EPDM, PVC, spray polyurethane foam, liquid-applied membranes, modified bitumen, built-up roofing (BUR), and metal roofing. Each system requires manufacturer-compatible repair materials and system-specific techniques. We never use generic sealants or incompatible materials that create new failure points adjacent to the repair.
Repeat leaks after repair almost always mean the failure point was not correctly identified — the repair addressed a symptom, not the source. On flat roofs, water travels laterally through insulation before entering the building, meaning the actual breach can be 10–30 feet away from where the interior stain appears. Apex starts every repair engagement with formal leak investigation using infrared and water testing — not assumption — to find all failure points before any repair work begins.
Yes. Apex provides emergency roof repair response for active leaks at commercial and industrial facilities nationwide. Emergency response includes temporary weatherproofing to stop water entry immediately, followed by a condition assessment and permanent repair scope. Call our emergency line — 1-517-227-7749— when water is actively entering your building.
The most common causes are: flashing failures at penetrations, walls, and curbs; seam or lap separation on single-ply membranes; backed-out fasteners on metal roofs; punctures from foot traffic or equipment; clogged drains causing ponding; and membrane age and degradation. The interior drip point is often not directly below the membrane breach — professional leak investigation locates the true source.
Commercial roof repair costs vary widely: minor flashing reseals run $300–$900; puncture patches $400–$1,200; seam repairs $15–$40 per linear foot; drain replacements $600–$1,800 each; and multi-area repairs $2,500–$8,000+. Emergency weatherproofing typically adds $800–$3,500. All pricing is based on field assessment — contractors who quote without getting on the roof are guessing, and guessed repairs fail.
