What does a commercial roof maintenance program include?

Every Apex maintenance visit includes: full rooftop debris removal (including behind HVAC units and penetrations); drain, scupper, and downspout clearingseam and lap inspection with reinforcement where neededsealant inspection and reapplicationat all flashings, penetrations, and curbs; minor proactive repairs within program scope; and a written condition report with Roof Evaluation Score documenting every finding and action.

How much does a commercial roof maintenance program cost?

Annual program costs typically range from $1,200–$2,500 for small facilities up to 20,000 sq ft; $2,000–$4,000 for mid-size facilities up to 50,000 sq ft; and $3,500–$7,000 for large facilities up to 150,000 sq ft. Multi-site portfolios receive volume pricing. Programs include two annual visits, full task scope, minor repair allowance, and written RES reports. The cost is consistently less than a single unplanned repair event — and far less than a voided warranty.

Is my warranty at risk if I skip maintenance?

Yes — for most manufacturer NDL warranties. The majority of No Dollar Limit warranty agreements require documented biannual inspection and maintenance as conditions of coverage. If a warranty-eligible event occurs and you cannot produce maintenance documentation, the manufacturer can — and frequently does — deny the claim. Apex's program produces the documentation required by all major roofing manufacturers, protecting your warranty coverage and giving you a defensible maintenance record.

What is the Roof Evaluation Score (RES)?

The Roof Evaluation Score is Apex's proprietary 1–5 condition rating applied after every maintenance visit. RES 1 = excellent condition; RES 5 = critical, requiring immediate major intervention. The score synthesizes membrane condition, seam integrity, drainage performance, flashing condition, and moisture indicators into a single trackable number. Year-over-year RES trends support capital planning decisions and provide objective documentation of roof condition history for property management and due diligence purposes.

Can Apex manage maintenance for multiple locations?

Yes — the portfolio program is purpose-built for multi-site operators. Apex coordinates maintenance across your full building portfolio through a single point of contact, with standardized RES scoring across all sites, consolidated annual reporting, portfolio capital planning data, and volume-based pricing. We support purchase order structures, vendor portals, and approval workflows for both scheduled maintenance and out-of-scope repair work. National retail chains, industrial REITs, property management companies, and multi-plant operators regularly use the Apex portfolio program.

Does maintenance really extend the roof life?

Yes — significantly. Research by the National Roofing Contractors Association shows that regularly maintained commercial roofs last 50–100% longer than unattended roofs. The mechanism is straightforward: a seam separation caught during a maintenance visit and reinforced for $150 is the same deficiency that costs $3,000 to repair after it has opened and allowed water infiltration. Regular maintenance doesn't just find problems — it prevents most of them from developing through proactive sealant renewal, drain clearing, and early-stage reinforcement.

What happens if the crew finds a major issue during a maintenance visit?

If a condition beyond the maintenance program scope is discovered — significant seam failure, widespread sealant breakdown, hail damage, or any issue requiring a formal repair scope — the crew documents it with photos and a written description, and Apex provides a separate repair proposal before performing any additional work. Program enrollees receive priority scheduling and preferred pricing on out-of-scope repairs. No additional work is performed without your authorization, and no surprise invoices are issued.

Do you maintain all types of commercial roofing systems?

Yes. Apex maintains all major commercial roofing systems — TPO, EPDM, PVC, spray polyurethane foam, liquid-applied membranes, modified bitumen, built-up roofing, and metal roofing. Each system requires system-specific sealants and maintenance techniques — EPDM seam maintenance differs from TPO weld inspection; SPF topcoat assessment differs from single-ply seam checks. Our crews are trained across all systems to deliver the correct maintenance scope for whatever is on your roof.